Publications

Monographs

Schaarschmidt, M., Walsh, G., Von Korflesch, H. (Eds.) (2019). Online Reputationskompetenz von Mitarbeitern: Mit Social-Media-Reputationsmanagement das Unternehmensimage stärken. SpringerGabler, Wiedbaden.
Von Kortzfleisch, H.; Walsh, G.; Loos, P.; Schaarschmidt, M.; Kutsch, H. and Fettke, P. (Eds.) (2014). Produktivität von Customization Services: Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen. Eul Verlag, Köln/Lohmar.
Schaarschmidt, M. (2012). Firms in Open Source Software Development: Managing Innovation Beyond Firm Boundaries. Springer-Gabler Research, Wiesbaden, also PhD Thesis, Universität Koblenz-Landau.

Selected journal articles and conference proceedings

(more complete publication lists can be found at ResearchGate and Google Scholar)

Schaarschmidt, M., Stol, K.-J., Walsh, G. and Bertram, M. (2019). Lead Users’ Innovative Work Behavior in Digital Platform Ecosystems: A Large Scale Study of App Developers. International Conference on Information Systems (ICIS), Munich.
Schaarschmidt, M. and Bertram, M. (2019). Digital business intensity and constructive process deviance: A study of reactions to digitization-focused process innovation. International Journal of Innovation Management, forthcoming
Christ-Brendemühl, S. and Schaarschmidt, M. (2019). Frontline backlash: Service employees' deviance from digital processes. Journal of Services Marketing, forthcoming
Schaarschmidt, M. and Könsgen, R. (2019). Good citizen, good ambassador? Linking employees' reputation perceptions with supportive behavior on Twitter. Journal of Business Research, forthcoming.
Schaarschmidt, M. and Walsh, G. (2019). Social media-driven antecedents and consequences of employees’ awareness of their impact on corporate reputation. Journal of Business Research, forthcoming.
Schaarschmidt, M., Homscheid, D. and Kilian, T. (2019). Application developer engagement in open software platforms: An empirical study of Apple iOS and Google Android developers. International Journal of Innovation Management, forthcoming
Könsgen, R., Schaarschmidt, M., Ivens, S., and Munzel, A. (2018). Finding meaning in contradiction on employee review sites: Effects of discrepant online reviews on job application intentions. Journal of Interactive Marketing, 43, 165-177.
Schaarschmidt, M. and Stol, K.-J. (2018). Company Soldiers and Gone-Natives: Role Conflict and Career Ambition Among Firm-Employed Open Source Developers. International Conference on Information Systems (ICIS), San Francisco, CA.
Schaarschmidt, M., Walsh, G. and Evanschitzky, H. (2018). Customer interaction and innovation in hybrid offerings: Investigating moderation and mediation effects for goods and services innovation. Journal of Service Research, 21 (1), 119-134.
Walsh, G., Schaarschmidt, M., and Ivens, S. (2018). Assessing the Effects of Multichannel Service Provider Corporate Reputation on Customer New Product Adoption and RFM Value. Journal of Service Management, 29 (4), 680-702.
Schaarschmidt, M., Ivens, S. and Homscheid, D. (2017). Dr. Miller or Dr. Smith? Patients’ Intentions to Make Appointments on Physician Rating Platforms. International Conference on Information Systems (ICIS), 10-13 December, Seoul, South Korea.
Schaarschmidt, M. and Höber, B. (2017). Digital booking services: Comparing online with phone reservation services. Journal of Services Marketing, 31 (7), 704-719.
Bertram, M.; Schaarschmidt, M. and Von Kortzfleisch. H. (2016). Software product customization: Resources and capabilities that drive use and exchange value. International Conference on Information Systems (ICIS), December 11-14, Dublin, Ireland.
Schaarschmidt, M. (2016). Frontline Employees' Participation in Service Innovation Implementation: The Role of Perceived External Reputation. European Management Journal, 34 (5), 540-549.
Walsh, G., Dahling, J., Schaarschmidt, M. and Brach, S. (2016). Surface-acting Outcomes among Service Employees with two Jobs: Investigating Moderation and Mediation Effects. Journal of Service Management, 27 (4), 534-562.
Walsh, G.; Schaarschmidt, M. and Von Kortzfleisch, H. (2016). Employee company reputation-related social media competence: Scale development and validation. Journal of Interactive Marketing, 19, 46-59.
Schaarschmidt, M.; Walsh, G. and Von Kortzfleisch, H. (2015). How Do Firms Influence Open Source Software Communities? A Framework and Empirical Analysis of Different Governance Modes. Information and Organization, 25 (2), 99-114.
Schaarschmidt, M. and Kilian, T. (2014). Impediments to Customer Integration into the Innovation Process: A Case Study in the Telecommunications Industry. European Management Journal, 32 (2), 350-361.