List of publications

(Ranking, e.g. VHB Jourqual)

Monographs

Ivens, S. (2018). Unternehmensreputation im digitalen Zeitalter: Wie Mitarbeiter die Online-Reputation bei Kunden, Kollegen und Bewerbern beeinflussen. Wiesbaden: Springer-Gabler Research, ISBN: 978-3-658-23544-4 / 978-3-658-23545-1,  also PhD Thesis, Universität Koblenz-Landau.

Selected journal articles and conference proceedings

(more complete publication lists can be found at ResearchGate)

2018

Könsgen, R.; Schaarschmidt, M.; Ivens, S. and Munzel, A. (2018) Finding meaning in contradiction on employee review sites: Effects of discrepant online reviews on job application intentions. Journal of Interactive Marketing, forthcoming. (B)

 

Walsh, G.; Schaarschmidt, M. and Ivens, S. (2018) Assessing the effects of multichannel service provider corporate reputation on customer new product adoption and RFM value. Journal of Service Management, forthcoming. (B)

 

Ivens, S.; Schaarschmidt, M. and Walsh, G. (2018) Digital war for talents? How online reputation in company valuation platforms drive job seekers’ application intentions. 2018 AMA Winter Academic Conference, February 23-25, 2018 New Orleans, LA.

 

Könsgen, R.; Schaarschmidt, M. and Ivens, S. (2018) Effects of Discrepant Online Reviews on Job Seekers’ Application Intentions 2018 AMA Winter Academic Conference, February 23-25, 2018 New Orleans, LA.

 

2017

Schaarschmidt, M.; Ivens S. and Homscheid, D. (2017) Dr. Miller or Dr. Smith? Patients’ Intentions to Make Appointments on Physician Rating Platforms. Proceedings of the 38rd International Conference on Information Systems (ICIS), December 10-13, 2017 Seoul, South Korea. (A)

 

Ivens, S.; Schaarschmidt, M. and Höber, B. (2017) Enemy in the house? Antecedents of employees’ company-related bad mouthing in social media Proceedings of the 23rd Americas Conference on Information Systems (AMCIS), August 10-12, 2017, Boston, MA. (A)

 

Walsh, G.; Schaarschmidt, M. and Ivens, S. (2017) Effects of customer-based corporate reputation on perceived risk and relational outcomes: Evidence from gender moderation in fashion retailing. Journal of Product & Brand Management, 26 (3), forthcoming. (B)

 

2016

Eberz S.; Schaarschmidt, M.; Ivens, S. and von Korflesch, H. F.O. (2016) Arbeitgeberreputation und Mitarbeiterverhalten in sozialen Netzwerken: Was treibt social media Nutzerverhalten im Unternehmenskontext? Arbeitsberichte aus dem Fachbereich Informatik, 01/2015, Universität Koblenz-Landau, ISSN (Online) 1864-0850.

 

Walsh, G.; Schaarschmidt, M.; Ivens, S. and Lippold, A. (2016) Investigating the Effect of Customer-based Reputation on Perceived Risk and Relational Outcomes. Proceedings of the 11th Global Brand Conference, April 27-30, 2016, Bradford, England.

2015

Ivens, S.; Walsh, G. and Schaarschmidt, M. (2015) Does being reputable drive customer equity? Evidence from E-Commerce. Proceedings of the 36th International Conference on Information Systems (ICIS), December 13-16, 2015 Forth Worth, Texas, USA. (A)

 

Ivens, S. and Schaarschmidt, M. (2015) Does reputable employee behaviour in social networks affect customers' trust and word-of-mouth? An experimental study. Proceedings of the 23rd European Conference on Information Systems (ECIS), May 25-28, 2015, Münster, Germany. (B)

 

Schaarschmidt, M.; Ivens, S.; Homscheid, D. and Bilo, P. (2015) Crowdsourcing for survey research: Where Amazon Mechanical Turks deviates from conventional survey methods. Arbeitsberichte aus dem Fachbereich Informatik, 01/2015, Universität Koblenz-Landau, ISSN (Online) 1864-0850.

 

Schaarschmidt, M.; Walsh, G. and Ivens, S. (2015) Perceived External Reputation as a Driver of Organizational Citizenship Behavior: Replication and Extension. Corporate Reputation Review, 18 (4), 314-336. (C)

 

Walsh, G.; Schaarschmidt, M. and Ivens, S. (2015) Impact of customer-based corporate reputation on perceived risk and relational outcomes: Evidence from fashion retailing. Proceedings of the Global Fashion Management Conference, June 25-28, 2015, Florence, Italy.

2014

Bertram, M.; Schaarschmidt, M.; Ivens, S. and Homscheid, D. (2014) Customization as a Service: Wissenstransfer zwischen Anbieter und Kunde bei Beratungsdienstleistungen im Softwarebereich. In Von Kortzfleisch, H.; Walsh, G.; Loos, P.; Schaarschmidt, M.; Kutsch, H. and Fettke, P. (eds.): Produktivität von Costomization Services: Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen, Eul-Verlag, Köln/Lohmar, pp. 183-204.

 

Eberz, S.; Schaarschmidt, M.; Ivens, S. and Von Kortzfleisch, H (2014): I like! Eine quasi-experimentelle Untersuchung von organisationaler Identifikation und Unternehmensreputation als Einflussfaktoren auf das Nutzerverhalten in sozialen Medien. Proceedings der Multikonferenz Wirtschaftsinformatik (MKWI), February 26-28, 2014, Paderborn, Germany.

 

Ivens, S. and Zerwas, D. (2014) Open Source Software als externe Form hybrider Wertschöpfung: Eine Untersuchung des Spannungsfeldes zwischen Steuerung und Wissensaufnahme in offenen Softwareprojekten. In Von Kortzfleisch, H.; Walsh, G.; Loos, P.; Schaarschmidt, M.; Kutsch, H. and Fettke, P. (eds.): Produktivität von Costomization Services: Messung, Bewertung und Steuerung am Beispiel industrieller Dienstleistungen, Eul-Verlag, Köln/Lohmar, pp. 247-265.

 

Ivens, S.; Schaarschmidt, M. and Zerwas, D. (2014): Absorptive capacity and the complementarity of control mechanisms in open source software developement: A knowledge-based view. Proceedings der Multikonferenz Wirtschaftsinformatik (MKWI), February 26-28, 2014, Paderborn, Germany. (D)

2013

Ivens, S.; Schaarschmidt, M.; Eberz, S. and Von Kortzfleisch, H (2013): Perceived External Reputation as an Antecedent of Organizational Citizenship Behavior. 13th European Academy of Management Conference (EURAM), June 26-29, 2013, Istanbul, Turkey.