AG Williams: Enterprise Information Management

The Enterprise Information Management (EIM) Research Group is an interdisciplinary research group focused on the design of the digital workplace. Our goal is to conduct high quality, respon- sible, and collaborative research into emerging technologies and information infrastructures and to examine their impact and consequences on work and work practices. In the past year our attenti- on has been focused on two related research areas: Digital Workplace Design and the Enterprise of Things.

Research into Digital Workplace Design continues through the IndustryConnect initiative and the DFG project entitled “A Sociotechnical Framework for ECS Benefits Realisation“. Working collabo- ratively with the Business Software Research Group through the Center for Enterprise Information Research (CEIR) our focus is on the identification of designs for the digital workplace, the role and design of coordination mechanisms in collaboration systems, and organisational capabilities for the digital workplace.

Our work in the Enterprise of Things Lab (EoTLab) in 2017-18 has focused on building up IoT technical capability and exploring IoT readiness in skilled crafts organisations. We have strengthe- ned our relationship with the Handwerkskammer Koblenz and jointly developed and delivered the first Hackathon Handwerk and initiated the Things Network, Koblenz. Our work in the EoTLab focuses on the design and use of IoT in constrained contexts and on the identification of IoT design requirements and competences. We have initiated a new research stream, jointly with Professor Ca- therine Hardy at The University of Sydney, in the area of IoT governance and the interdisciplinary examination of matters of scale, scaling and cross-scale dynamics in IoT information infrastructures. Our current research projects include:

Current topics:

  • Social Media Governance and Social Media risk profiling and risk assessment
  • Social business document design and documentary practices
  • Milestories - design research methods for capturing socio-technical change
  • A Socio-technical Framework for ESS Benefits Realisation
  • Scale, scaling and cross-scale dynamics in IoT information infrastructures
  • Industry 4.0 (Digitales Handwerk)