VO Verwaltungsinformatik II

eGovernment: Towards Mobile Applications in the Public Sector

Organisational issues

In Curriculum: Master of Information Management (IM) and Information Systems (WI) -> Applications of eGovernment

Room: K 208

Dates: 30.6. 16 & 18; 1.7. 16; 2.7. 16; 3.7. 16; 4.7. 16 & 18; 7.7. 16; 8.7. 16; 10.7. 16 & 18; 11.7. 16 -> guest lecture of Prof. Dr. Yao-Hua Tan

Lecture in the course of the Summer Academy 2008

Aims of the course

The course will be split into two parts: the first half of the lecture provides a detailed insight into eGovernment applications starting with a discussion of current domain-specific information systems. In this respect, portal solutions, workflow and records management systems, registers, legal information systems, as well as polling stations are being investigated. Thereby, the considerations will always be twofold: traditional eSolutions and/vs. mobile communication opportunities.

The second part of the lecture will especially focus mobile applications in the public sector. Here, solutions such as digital signatures and digital identification via mobile phone, mobile parking, mobile citizen service centers, mobile workstations for street level bureaucrats, social workers, the healthcare servants and rescue workers in emergency cases will be investigated.

The course will close with a reflection of the impact of mServices to society and an assessment of the public value-add.

Topic Overview and Slides

Introduction to lecture and to eGovernment: fields of ICT application
ICT reference architectures and basic infrastructures
eGovernment application systems: portal solutions
eGovernment application systems: workflow and records management systems
eGovernment application systems: registers & legal information systems
mGovernment applications: Introduction and simple examples of applications
- SMS services
- Tourist information
- Queue management for citizen service centers
- Payment services
- M-Parking
- Digital Signature and Identification
- Mobile Surveillance
mGovernment applications: Advanced examples of applications
- Mobile citizen service center
- Mobile equipment for street level bureaucrats and social workers
- mobile applications in the healthcare area
mGovernment applications for rescue workers in emergency cases
Design considerations for mobile government applications
Reflection of the public value-add and impact to society
Slides for group discussions
Guest lecture by Prof. Dr. Yao-Hua Tan, Free University of Amsterdam: ITAIDE - facilitating international trade through RFID food tracking

How to get the certificate and credits

1. Group exercises during the lectures (30 %):

Discussion of various themes in groups and short presentations
Discussion of assignment themes in groups and presentation of results on 8th July
Short presentation of the outline of assignment at the last lecture (either 11th or 18th July)

2. Elaboration of an assignment (70 %):

Topics will be chosen half way through the lecture (in the lecture of 7th July 2008

Submission of assignment in electronic form on 15th September 2008
ACM format guidelines: Template for Assignments (in word). Formats accepted: PDF, OpenOffice, Word, Latex
To be sent to wimmer AT uni-koblenz.de
Length of paper: min. 10 – max. 12 pages
Language: English
Further hints see slides in introductory lecture

3. What should be discussed in the assignment?

Context, motivations and services provided through the implementation / solution of study

[Potential] architecture(s) and system components
Specific design aspects
[Potential for mobile government features -> in case of classical eGovernment or eParticipation]
Specific questions and demands for IS research
Challenges and barriers of such an application
Considering also the mGov features
Impact and public value of the solution to society
Transferability of technical solution(s) to other contexts / environment / cultures