Publications

2022

Williams2022RWS
Williams, Susan P.; Grams, Söhnke (2022): Remote Working Study 2022. Koblenz, Germany: Universität Koblenz-Landau, Fachbereich Informatik.

Grams2022BSF
Grams, Söhnke (2022): Benefits Scorecards for Collaboration Platforms in Enterprises (SCoPE): Entwicklung eines Frameworks für die kennzahlengestützte Nutzenmessung in Kollaborationssystemen. Koblenz, Germany: Universität Koblenz-Landau, Campus Koblenz.

Blankenberg2022UAG2
Blankenberg, Carolin; Schubert, Petra; Gebel-Sauer, Berit (2022): Using a graph database for the ontology-based information integration of business objects from heterogenous Business Information Systems. In: Procedia Computer Science. Bd. 196. S. 314-323.

Schubert2022ECP
Schubert, Petra; Williams, Susan P. (2022): Enterprise Collaboration Platforms: An Empirical Study of Technology Support for Collaborative Work. In: Procedia Computer Science. Bd. 196. S. 305-313.

Schubert2022ECP1
Schubert, Petra; Williams, Susan P. (2022): Enterprise Collaboration Platform Configurations: an Empirical Study. In: Proceedings of 20th European Conference on Computer-Supported Cooperative Work. Coimbra, Portugal: European Society for Socially Embedded Technologies (EUSSET). S. 1-17.

2021

Grams2021AMF2
Grams, Söhnke; Schwade, Florian; Mosen, Julian; Schubert, Petra (2021): A Method for Developing and Applying Metrics Profiles for the Benefits Management of Enterprise Collaboration Platforms. In: Procedia Computer Science. Bd. 181. S. 553-561.

Williams2021AFF1
Williams, Susan P.; Nitschke, Clara S.; Hardy, Catherine A. (2021): Analytical framework for social media risk analysis in organizations. In: Procedia Computer Science. Bd. 181. S. 302-309.

Nitschke2021CTI
Nitschke, Patrick; Williams, Susan P. (2021): Conceptualizing the Internet of Things Data Supply. In: Procedia Computer Science. Bd. 181. S. 642-649.

2020

Williams2020TSO
Williams, Susan P.; Mosen, Julian; Schubert, Petra (2020): The Structure of Social Documents. In: 53rd Hawaii International Conference on System Sciences. Maui, HI, USA: S. 2825-2834.

Schubert2020IWM2
Schubert, Petra; Williams, Susan P. (2020): IndustryConnect: WI-Forschung mit und für die Praxis. In: HMD - Praxis der Wirtschaftsinformatik. Bd. 57. Nr. 2. S. 189-204.

Liu2020DQA
Liu, Caihua; Nitschke, Patrick; Williams, Susan P.; Zowghi, Didar (2020): Data quality and the Internet of Things. In: Computing. Bd. 102. Nr. 2. S. 573-599.

Nitschke2020CTI
Nitschke, Patrick; Williams, Susan P. (2020): Conceptualizing the Internet of Things Data Supply. In: Proceedings of the CENTERIS - Conference on ENTERprise Information Systems, Vilamoura, Portugal, 21-23 October 2020.

Nitschke2020MAU
Nitschke, Clara S.; Williams, Susan P. (2020): Monitoring and Understanding Enterprise Collaboration Platform Outcomes and Benefits Change. In: 53rd Hawaii International Conference on System Sciences. Maui, HI, USA: S. 2609-2618.

Christov2020MBA
Christov, Alexander; Hausmann, Verena; Williams, Susan P. (2020): Measuring brand awareness, campaign evaluation and web analytics. In: Digital and Social Media Marketing. Routledge. second Auflage, S. 296-316.

Mosen2020VSD
Mosen, Julian; Williams, Susan P.; Schubert, Petra (2020): Visualizing Social Documents as Traces of Collaborative Activity in Enterprise Collaboration Platforms. In: 53rd Hawaii International Conference on System Sciences. S. 5369-5378.

2019

Williams2019CTI
Williams, Susan P.; Hardy, Catherine A. ; Nitschke, Patrick (2019): Configuring The Internet of Things (IoT): A Review and Implications for Big Data Analytics. In: 52nd Hawaii International Conference on Systems Sciences. S. 5848-5857.

Nitschke2019AMS
Nitschke, Clara S.; Williams, Susan P.; Schubert, Petra (2019): A Multiorganisational Study of the Drivers and Barriers of Enterprise Collaboration Systems-Enabled Change. In: 14th International Conference on Wirtschaftsinformatik. Siegen, Germany: S. 1636-1650.

2018

Hausmann2018SBD1
Hausmann, Verena (2018): Social Business Documents: An Investigation of their Nature, Structure and Long-term Management. University of Koblenz-Landau, Campus Koblenz.

Williams2018DFT
Williams, Susan P.; Schubert, Petra (2018): Designs for the Digital Workplace. In: Procedia Computer Science. Bd. 138. S. 478-485.

Nitschke2018TOD2
Nitschke, Clara S.; Williams, Susan P. (2018): Traces of design activity: the design of coordination mechanisms in the shaping of enterprise collaboration systems. In: Procedia Computer Science. Bd. 138. S. 580-586.

Schneider2018VAE
Schneider, Andre; von Korflesch, Harald F.O.; Hausmann, Verena (2018): Vertrauen als Erfolgsfaktor bei der Internationalisierung von Studieninhalten durch Digitalisierung - am Beispiel eines Double Degrees. In: HFD Winter School E-Book. Hochschullehre im digitalen Zeitalter gestalten, Version 1. Berlin: Hochschulforum Digitalisierung. S. 80-83.

2017

Grams2017UAH
Grams, Söhnke (2017): UniConnect: A Hosted Collaboration Platform for the Support of Teaching and Research in Universities. In: International Journal of Cloud Computing. Bd. 6. Nr. 4. S. 363-369.

Williams2017CIB
Williams, Susan P.; Schubert, Petra (2017): Connecting Industry: Building and Sustaining a Practice-based Research Community. In: 50th Hawaii International Conference on System Sciences. Hilton Waikoloa Village, HI, USA: S. 5400-5409.

Williams2017CTB1
Williams, Susan P.; Hausmann, Verena (2017): Categorizing the Business Risks of Social Media. In: Procedia Computer Science. Bd. 121. S. 266-273.

Williams2017ECS
Williams, Susan P.; Greeven, Clara S. (2017): Enterprise collaboration systems: Addressing adoption challenges and the shaping of sociotechnical systems. In: International Journal of Information Systems and Project Management. Bd. 5. Nr. 1. S. 5-23.

2016

Hausmann2016IFT
Hausmann, Verena; Williams, Susan P. (2016): Issues for the long-term management of Social Business Documents. In: International Journal of Information Systems and Project Management. Bd. 4. Nr. 3. S. 45-61.

Greeven2016ECS
Greeven, Clara S.; Williams, Susan P. (2016): Enterprise Collaboration Systems: An Analysis and Classification of Adoption Challenges. In: Procedia Computer Science. Bd. 100. S. 179-187.

Schubert2016TCO1
Schubert, Petra; Williams, Susan P. (2016): The Case of UniConnect - The Shaping of an Academic Collaboration Platform. In: Multikonferenz Wirtschaftsinformatik (MKWI 2016). Ilmenau, Germany: S. 327-338.

2015

Hausmann2015SBD
Hausmann, Verena; Williams, Susan P. (2015): Social Business Documents. In: Procedia Computer Science. Bd. 64. S. 360-368.

Williams2015SBR1
Williams, Susan P.; Schubert, Petra (2015): Social Business Readiness Survey 2014. Koblenz, Germany: University of Koblenz-Landau. Nr. 1.

Williams2015SBR2
Williams, Susan P.; Schubert, Petra (2015): Social Business Readiness Studie 2014. Koblenz, Germany: Universität Koblenz-Landau, http://www.uni- koblenz.de.

2014

Hausmann2014EIM
Hausmann, Verena; Williams, Susan P.; Hardy, Catherine A. ; Schubert, Petra (2014): Enterprise Information Management Readiness: A Survey of Current Issues, Challenges and Strategy. In: Procedia Technology. Bd. 16. S. 42-51.

Williams2014CSM
Williams, Susan P.; Hausmann, Verena (2014): Categorising Social Media Business Risks. Institut für Wirtschafts- und Verwaltungsinformatik. Nr. 04/2014. Arbeitsberichte aus dem Fachbereich Informatik.

Williams2014MEI
Williams, Susan P.; Hausmann, Verena; Hardy, Catherine A. ; Schubert, Petra (2014): Managing enterprise information: meeting performance and conformance objectives in a changing information environment. In: International Journal of Information Systems and Project Management. Bd. 2. Nr. 4. S. 5-38.

2013

Williams2013ISG1
Williams, Susan P.; Hardy, Catherine A. ; Holgate, Janine (2013): Information security governance practices in critical infrastructure organizations: A socio-technical and institutional logic perspective. In: Electronic Markets. Bd. 23. Nr. 4. S. 341-354.

Williams20132EI
Williams, Susan P.; Hardy, Catherine A. ; Hausmann, Verena; Schubert, Petra (2013): 2013 Enterprise Information Management Survey. Report on Preliminary Findings. IBD Research Review Report Series. Nr. 2013/091.

Williams2013IFC1
Williams, Susan P. (2013): Inquiry for Change: Designing Flexible and Interactive Research. Invited Keynote Presentation. In: IADIS Conference on Information Systems Post-Implementation Change Managemen. Prague, Czech Republic:

Williams2013E2R
Williams, Susan P.; Hausmann, Verena; Hardy, Catherine A. ; Schubert, Petra (2013): Enterprise 2.0 Research: Meeting the challenges of practice. In: 26th International Bled eConference. Bled, Slovenia: S. 251-263.

Schubert2013TCO
Schubert, Petra; Williams, Susan P. (2013): The Concept of Social Business: Oxymoron or Sign of a Changing Work Culture?. In: 26th International Bled eConference. Bled, Slovenia: S. 222-235.

Altonen2013SMI
Altonen, Satu; Kakderi, Christina; Hausmann, Verena; Heinze, Aleksej (2013): Social media in Europe: Lessons from an online survey. In: Proceedings of the 18th UKAIS Conference: Social Information Systems. Worcester College, Oxford, UK:

Schubert2013MDN
Schubert, Petra; Williams, Susan P. (2013): Management der Nutzenrealisierung aus Informationstechnologie. In: Konferenz Wirtschaftsinformatik (WI 2013). Leipzig, Germany: S. 593-607.

Williams2013ISG
Williams, Susan P.; Hardy, Catherine A. ; Holgate, Janine (2013): Information Security Governance practices in critical infrastructure organizations: A socio-technical and institutional logic perspective. In: Electronic Markets. Bd. 23. Nr. 4. S. 341-354.

2012

Holgate2012ISG1
Holgate, Janine; Williams, Susan P.; Hardy, Catherine A. (2012): Information Security Governance: Investigating Diversity in Critical Infrastructure Organizations. In: 25th International Bled eConference. Bled, Slovenia: AIS. S. 379-393.

Hausmann2012DAF
Hausmann, Verena; Williams, Susan P.; Schubert, Petra (2012): Developing a Framework for Web Analytics. In: 25th International Bled eConference. Bled, Slovenia: S. 127-140.

Hardy2012TAT
Hardy, Catherine A. ; Williams, Susan P. (2012): Thinking about the identities of information professionals: exploring the concept of intersectionality.. In: European Conference on Information Systems 2012, Barcelona, Spain.

Schubert2012IOC1
Schubert, Petra; Williams, Susan P. (2012): Implementation of Collaborative Software in Enterprises: A Thematic Analysis.. In: it - Information Technology. Bd. 54. Nr. 5. S. 212-219.

Hardy2012TAT1
Hardy, Catherine A. ; Williams, Susan P. (2012): Thinking about the idenities in information professionals: exploring the concept of intersctionality. In: 20th European Conference on Information Systems. Barcelona, Spain:

2011

Schubert2011IOC
Schubert, Petra; Williams, Susan P. (2011): Implementation of collaborative software in enterprises: a thematic analysis of successful projects. Koblenz, Germany: Universität Koblenz-Landau, http://www.uni- koblenz.de. Arbeitsberichte aus dem Fachbereich Informatik.

Williams2011IMI
Williams, Susan P.; Hardy, Catherine A. (2011): Information Management Issues and Challenges in an Enterprise 2.0 Era: Imperatives for Action. In: 24th International Bled eConference. Bled, Slovenia: AIS. S. 56-67.

Williams2011AES
Williams, Susan P.; Schubert, Petra (2011): An Empirical Study of Enterprise 2.0 in Context. In: 24th International Bled Conference. Bled, Slovenia:

Hardy2011AER
Hardy, Catherine A. ; Williams, Susan P. (2011): Assembling E-Government Research Designs: A Transdisciplinary View and Interactive Approach. In: Public Administration Review. Bd. 71. Nr. 3. S. 405-413.

Scifleet2011CDD
Scifleet, Paul; Williams, Susan P. (2011): Constructing Digital Documents: Emerging Themes in Documentary Practice. In: 44th Hawaii International Conference on System Sciences. Kauai, HI, USA: IEEE. S. 1-11.

Schubert2011AFF
Schubert, Petra; Williams, Susan P. (2011): A framework for identifying and understanding enterprise systems benefits. In: Business Process Management Journal. Bd. 17. Nr. 5. S. 808-828.

Scifleet2011UDP
Scifleet, Paul; Williams, Susan P. (2011): Understanding documentary practice: lessons learnt from the text encoding initiative. In: Research and Advanced Technology for Digital Libraries. S. 272--283.

Schubert2011SCA
Schubert, Petra; Williams, Susan P.; Wölfle, Ralf (2011): Sustainable Competitive Advantage in E-Commerce and the Role of the Enterprise System. In: International Journal of Enterprise Information Systems. Bd. 7. Nr. 2. S. 1--17.

Williams2011D8F
Williams, Susan P. (2011): Das 8C-Modell für kollaborative Technologien. Schubert, Petra; Koch, Michael: Carl Hanser Verlag München Wien. S. 11-21.

Scifleet2011UDP1
Scifleet, Paul; Williams, Susan P. (2011): Understanding Documentary Practice: Lessons Learnt from the Text Encoding Initiative. In: Gradmann, Stefan; Borri, F.; Meghini, C.; Schuldt, H.: Lecture Notes in Computer Science. Berlin, Heidelberg: Springer. Bd. 6966. S. 272-283.

Schubert2011SCA1
Schubert, Petra; Williams, Susan P.; Wölfle, Ralf (2011): Sustainable Competitive Advantage in E-Commerce and the Role of the Enterprise System. In: International Journal of Enterprise Information Systems (IJEIS). Bd. 7. Nr. 2. S. 1-17.

2010

Schubert2010RBF1
Schubert, Petra; Williams, Susan P. (2010): Realising Benefits from current ERP and CRM systems implementations: an empirical study. In: Proceedings of the 23rd Bled eConference (eTrust: Implications for the individual, enterprises and society. Bled, Slovenia: S. 468-480.

Hardy2010MIR1
Hardy, Catherine A. ; Williams, Susan P. (2010): Managing information risks and protecting information assets in a Web 2.0 era,. In: Proceedings of the 23rd Bled eConference (eTrust: Implications for the individual, enterprises and society). Bled, Slovenia: S. 234-247.

Schubert2010EUN3
Schubert, Petra; Williams, Susan P. (2010): Erwartungen und Nutzen beim Einsatz von ERP-Systemen: Empirische Ergebnisse einer Analyse von Fallstudien. In: Multikonferenz Wirtschaftsinformatik (MKWI 2010). Gottingen, Germany: S. 1547-1558.

Williams2010BOE
Williams, Susan P.; Schubert, Petra (2010): Benefits of enterprise systems use. In: Hawaii International Conference on System Sciences (HICSS). Kauai: IEEE. S. 1-9.

2009

Scifleet2009PTT2
Scifleet, P.; Williams, Susan P. (2009): Practice Theory & the Foundations of Digital Document Encoding. In: Proceedings of the 27th ACM International Conference on Design of Communication. Bloomington, Indiana:

Schubert2009AEF2
Schubert, Petra; Williams, Susan P. (2009): An Extended Framework for Comparing Expectations and Realized Benefits of Enterprise Systems Implementations. In: Proceedings of the Fifteenth Americas Conference on Information Systems. San Francisco, California: S. 1-12.

Tolhurst2009CIT1
Tolhurst, D.; Williams, Susan P. (2009): Competing in the Message Market: A Teaching Case. In: Proceedings of the 22nd Bled eConference (eEnablement: Facilitating an Open, Effective and Representative Society). Bled, Slovenia: S. 286-299.

Schubert2009CAF1
Schubert, Petra; Williams, Susan P. (2009): Constructing a Framework for Investigating and Visualizing ERP Benefits and Business Change. In: Proceedings of the 22nd Bled eConference (eEnablement: Facilitating an Open, Effective and Representative Society). Bled, Slovenia: S. 1-10.

Schubert2009IVN
Schubert, Petra; Williams, Susan P. (2009): Identifikation von Nutzen beim Einsatz von ERP-Systemen. In: Wölfle, Ralf; Schubert, Petra: Dauerhafter Erfolg mit Business Software. München, Germany: Hanser Verlag. S. 33-38.

Williams2009DEM
Williams, Susan P. (2009): Dauerhafter Erfolg mit Business Software. Schubert, Petra; Wölfle, Ralf, : Carl Hanser Verlag München Wien. S. 1-286.

Scifleet2009THA1
Scifleet, Paul; Williams, Susan P.; Cole, Creagh (2009): The Human Art of Encoding: Markup as Documentary Practice. In: Metadata and Semantics. Boston, MA: Springer US. S. 55-68.

Scifleet2009PTT3
Scifleet, Paul; Williams, Susan P. (2009): Practice theory & the foundations of digital document encoding. In: 27th ACM international conference on Design of communication - SIGDOC '09. New York, New York, USA: ACM Press. S. 213.

2008

Dray2008CGT
Dray, Ken; Williams, Susan P. (2008): Centralised Government Telephone Information Services: A Policy Perspective. In: 4th International Conference on e-Government. S. 121.

Hardy2008EPA1
Hardy, Catherine A. ; Williams, Susan P. (2008): E-government policy and practice: A theoretical and empirical exploration of public e-procurement. In: Government Information Quarterly. Bd. 25. Nr. 2. S. 155-180.

Hardy2008EPA
Hardy, Catherine A. ; Williams, Susan P. (2008): E-government policy and practice: A theoretical and empirical exploration of public e-procurement. In: Government Information Quarterly. Bd. 25. Nr. 2. S. 155--180.

Scifleet2008MAS
Scifleet, Paul A; Williams, Susan P.; Cole, Creagh (2008): Metadata and Semantics. Sicilia, M-A ; Lytras, M.D: Springer-Verlag New York, Inc.. S. 55-68.

Hardy2008MER1
Hardy, Catherine A. ; Williams, Susan P. (2008): Making e-Government Research Designs Visible: Reflexivity and Collaborative Research. In: Proceedings of The 4th International Conference on e-Government. Melbourne, Australia:

Dray2008CGT1
Dray, Ken; Williams, Susan P. (2008): Centralised Government Telephone Information Services: A Policy Perspective’. In: Proceedings of The 4th International Conference on e-Government. Melbourne, Australia:

2007

Scifleet2007THA1
Scifleet, P.; Williams, Susan P. (2007): The Human Art of Encoding: Markup as Documentary Practice. In: 2nd International Conference on Metadata and Semantics Research (MTSR07. Corfu:

Williams2007ECI
Williams, Susan P.; Hardy, Catherine (2007): E-Procurement: Current Issues & Future Challenges.. In: Proceedings of the 15th European Conference on Information Systems. St. Gallen, Switzerland: AIS. S. 131-142.

2006

Nurmuliani2006RVA
Nurmuliani, N; Zowghi, Didar; Williams, Susan P. (2006): Requirements volatility and its impact on change effort: Evidence-based research in software development projects. In: Proceedings of the 11th Australian Workshop on Requirements Engineering (AWRE 2006), Adelaide, Australia.

2005

Williams2005EAS1
Williams, Susan P.; Datu Lawton, F. (2005): e-Scholarship as sociotechnical change: theory, practice and praxis. In: 3rd International Evidence Based Librarianship Conference. Brisbane, Australia:

2004

Williams2004EMS
Williams, Susan P.; Morello, F. (2004): e-Procurement: making sense of multiple business designs. In: IFIP WG8.4 Working Conference. Salzburg, Austria: S. 201-212.

Williams2004EAS
Williams, Susan P. (2004): e-Publishing and socio-technical change. Invited keynote paper. In: International Symposium on e-Publishing. University of Technology, Sydney: