Contact

UniCard-Support Koblenz Campus

(Cancelation and replacement for Koblenz AND Landau,

pick-up counter for Koblenz Campus)

unicard-ko@uni-koblenz-landau.de

Tel. +49(0)261287-1302

Building A, Room A005

 

During the Orientation-Week (wk42)

Mon 9am - 1pm
Tue-Thu 10am - 2pm
Fri 12pm-2pm

 

Starting at the 21st of Oktober
Mo - Thu 10am - 2pm
Fri 12pm-2pm

 

Infopoint Studierendenwerk Vorderpfalz

(pick-up-counter for the Landau Landau-Campus)

E-building, 1st floor, entrance besides entrance to Mensa

 

NOTE Pick-up counter during the orientation week and the first lecture week: In the groundfloor of E-Building

Pick-up of replacement cards during this period: ONLY on fridays (10:30am-11:30am) at the Infopoint

 

Orientation week (wk42) and first lecture week (wk 43)

Mo, Tue, Thu 11am-2pm

 

lecture period (from wk.44 on)

Mo, Tue, Thu 12pm-1pm

 

Cancellation & Replacement

Loss

If you have lost your UniCard, please cancel it immediately, to save your credits for paayment at the Koblenz student services. To cancel a lost UniCard, please send an email to the UniCard-Support Koblenz (For students at the Koblenz AND the Landau Campus). To do so, please send an Email (see contact information box) and use your university-mail account to prove your identity.

To receive a new UniCard, please proceed as described under the headline "replacement"

Defects

If the payment function on your card is not operating, please reinsert the card in the payment terminal that you last used. You can ask at the canteen payment window which payment terminal you last used with your card.

In the case of other problems, such as damage to the TRW strip, please proceed as described under the headline "replacement". hen you pick up your new UniCard you will have to hand in your old one.

In case of a defect without visible traces of damage you will not have to pay the replacement fee. The UniCard-Support

Name Changes

If you change your name while studying, please notify the Student Office. Please apply for a new UniCard through this website as soon as your name change appears in KLIPS. To do this, please proceed as described under the headline "replacement"

Replacement

Please first take note of the relevant information above.

After this, you can apply for a new UniCard as described below. Please upload a current ID photo. Your previous photo had to be delated for reasons of data protection.

Please transfer the replacement card fee as follows.

 

Replacement fee in case of loss or damage: 15 Euro
Reference for KOBLENZ: 6501Ko/1509/28202/5304015unicardersatz"please insert your matriculation number here without any spaces"

Reference for LANDAU: 6501/LD/1509/28202/5304016unicardersatz"please insert your matriculation number here without any spaces"

 

Replacement fee in case of name changes: 10 Euro
Reference for KOBLENZ: 6501Ko/1509/28202/5304015unicardname"please insert your matriculation number here without any spaces"

Reference for LANDAU: 6501/LD/1509/28202/5304016unicardname"please insert your matriculation number here without any spaces"

 

Please use the mentioned reference without any further specifications. Otherwise your payment can not be matched automatically and the production of your card will be considerably delayed.

Please transfer your payment to the following account.

Account holder:             Landeshochschulkasse Mainz
Bank:                                Deutsche Bundesbank
Bank code:                      550 000 00
Account number.:           550 015 11
IBAN:                                DE25 5500 0000 0055 001511
BIC:                                   MARKDEF1550

As soon as we have received your payment and your replacement card has been produced we will inform you via Email.

To collect you new card, please bring your passport and your old unicard. Before using your new card, you must validate it at one of the terminals in the D-building.

Credits for payment at the Koblenz Student Services, that remain on your old card, in case of defects and name changes can be transfered to your new card. You will need the old cards serial number for this. You can find this number on the front side of your card below the information about the campus. Please visit a cash desk of the Koblenz Students Services with your new unicard. In case of lost of your old UniCard, the UniCard support will tell you your old cards serial number whan handing out your new card.

If you wish to sit an exam or participate in university elections before you have received your replacement card, you will need to present your ID card or passport and the matriculation certificate that you can download from KLIPS for printing.